Terms of service

1.About these terms

These terms govern the development services and care plans provided by Nikola Tech Group SIA, registration No. 40203773109, registered address Rēzeknes nov., Feimaņu pag., Feimaņi, "5" - 5, LV-4623, Latvia, and your use of this website. If we sign a separate written agreement with you, that agreement takes precedence where the two differ. Placing an order, accepting a quote or paying an invoice constitutes acceptance of these terms.

2.Definitions

• Client — the person or company ordering services.
• Package — one of the three published fixed-price offerings: Fast Start, Digital Retail and The Platform.
• Bespoke work — individually quoted work, such as a custom CRM.
• Care plan — the prepaid monthly support subscription described in section 7.
• Specification — the written description of scope agreed before work starts.
• Deliverables — the code, configuration and documents produced for a project.
• Third-party materials — libraries, frameworks, fonts, images and services not created by us.

3.Services and packages

Prices are per project, in euro. Nikola Tech Group SIA is not currently registered for VAT, so no VAT is added; we will tell you if that changes. Bespoke work has no published price: you receive a written specification and a single fixed quote before work starts, and any change of scope is quoted before it is built.

The descriptions on the service pages are summaries. The specification is what binds both parties.

4.Quotes and scope changes

Every project starts with a written specification and a fixed quote. A quote is valid for 30 days. Work outside the specification is costed, and its effect on the timeline stated, before it is started; nothing outside the specification is payable without your written approval. Each package includes two rounds of revisions against the agreed specification; further rounds are quoted separately.

5.Your responsibilities

• Supply content, assets and credentials promptly, and warrant that you own or hold a licence for everything you supply.
• Hold hosting and the domain in your own name and pay for them directly.
• Open third-party accounts, for example Stripe, PayPal, AWS or DigitalOcean, in your own name.
• Nominate one person who approves work on your behalf.
• Respond to reviews within a reasonable time; prolonged silence may pause the project.

Delays caused by missing material extend the delivery dates accordingly, and we will say so in writing at the time.

6.Fees and payment

Project fees are invoiced by Nikola Tech Group SIA and paid by bank transfer in euro. Standard payment terms are three (3) days from the invoice date. Larger projects may be split into milestones agreed in writing. Bank charges are yours: the amount received must equal the amount invoiced. Late payment may suspend work and attracts statutory late-payment interest under Latvian law. Third-party costs — hosting, domains, paid APIs, commercial fonts, stock imagery — are not included and are paid by you directly.

7.Care plans (subscriptions)

A care plan is an optional prepaid support subscription for a site or application we delivered, or, by written agreement, one built by someone else. The tiers Basic, Pro and VIP are published on the home page, and the version published on the day you order applies.

• Periods and price — a plan is bought for 1, 3 or 12 months, paid in advance for the whole period, quoted and charged in euro excluding VAT.
• Ordering — order through the website or by email. The scope is confirmed in writing, an invoice or a card-payment link is issued, and the plan starts the day payment is received.
• Renewal — a plan renews for the same period at the then-current published price unless cancelled before the renewal date. We send a reminder at least 7 days before each renewal.
• Cancellation — cancel at any time by email to info@nikolatechgroup.com or through the invoice link. Cancellation takes effect at the end of the paid period, and the plan stays active until then.
• Refunds — a full refund is available if you cancel within 14 days of the first payment on a new plan and no support work has been requested. Otherwise started periods are non-refundable, except for a pro-rata refund of the unused part if we fail to deliver and cannot remedy it in a reasonable time.
• What a plan does not cover — new features, redesigns and anything outside the published plan description are quoted separately as a project. Third-party costs are paid by you directly.
• Changes — plan prices and contents may change with at least 30 days' notice by email, applying from the next renewal. You may cancel before they take effect.

8.Delivery and acceptance

Work is developed on a staging environment you can access throughout. On completion we deploy to your hosting, configure DNS and SSL, and hand over the repository and credentials. You have 10 days from handover to report in writing any discrepancy from the specification; after that, or on commercial use, the deliverables are deemed accepted. Timelines are good-faith estimates rather than guarantees unless expressly agreed otherwise.

9.Ownership of the code

On full payment, all intellectual property in the bespoke deliverables transfers to you. You may host, modify, extend and resell them freely. Excluded from the transfer are:

• Third-party materials, which remain under their own licences. We use only materials whose licences permit commercial use, and we disclose them.
• Our general know-how, generic patterns, internal tooling and reusable components, for which you receive a perpetual, non-exclusive, royalty-free licence as embedded in the deliverables.
• Material you supplied, which stays yours.

Until full payment we retain all rights and any licence is revocable. We may refer to the project in our portfolio unless you ask us in writing not to.

10.Warranty

For 30 days after handover we warrant that the deliverables materially conform to the specification, and we fix defects that are our responsibility free of charge. The warranty does not cover modifications made after handover by you or a third party; faults arising from your hosting, from changes or failures in third-party services, or from browsers and devices released after handover; requests for new functionality; or errors in your own content, data or configuration. Otherwise the deliverables are provided without further warranties, and we do not guarantee that any software is uninterrupted or free of defects.

11.Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited. Subject to that, our aggregate liability for a project is capped at the total fees actually paid for that project, and for a care plan at the fees paid for the current period. We are not liable for loss of profit, revenue, anticipated savings, business or goodwill, or for indirect or consequential loss; for data loss where you kept no backups outside a care plan that includes them; or for the acts, price changes, outages or discontinuation of third parties. Mandatory consumer rights under Latvian and EU law are unaffected.

12.Confidentiality

Each party keeps the other's non-public information confidential, uses it only for the project, and continues to do so for three years after the engagement ends. This does not apply to information that is public, already known, independently developed or required by law to be disclosed. Where we process personal data on your behalf we act as a processor and will sign a data processing agreement on request; see the privacy policy.

13.Termination

Either party may terminate on written notice if the other materially breaches these terms and does not remedy the breach within 14 days. If you terminate a project for convenience, you pay for work completed to date plus committed third-party costs that cannot be cancelled, and completed, paid-for work is handed over. Care plan cancellation is governed by section 7. Sections 9, 11, 12 and 16 survive termination.

14.Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, epidemics, sustained failure of national infrastructure and acts of government, provided it notifies the other promptly and takes reasonable steps to mitigate.

15.Use of this website

The content, design, code and illustrations on this website and the Nikola Tech Group name belong to Nikola Tech Group SIA. You may not copy them beyond normal browsing and personal reference. Prices and descriptions on this website are informational and do not constitute a binding offer; a binding agreement arises only from a specification, a quote and its acceptance. You may not disrupt the website, attempt unauthorised access to it, or use it unlawfully.

16.Governing law and disputes

These terms are governed by the law of the Republic of Latvia, and the courts of Latvia have exclusive jurisdiction, subject to mandatory consumer rules. The parties will attempt to resolve any dispute by good-faith negotiation first. If any provision is found invalid, the rest remains in force.

17.Contact

• Nikola Tech Group SIA
• Registration No. 40203773109, Commercial Register of the Republic of Latvia, 24 August 2026
• Rēzeknes nov., Feimaņu pag., Feimaņi, "5" - 5, LV-4623, Latvia
• Email: info@nikolatechgroup.com